Frequently Asked Questions
Everything you need to know about your Animate International shopping experience.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days, depending on your location and customs processing times.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that sale items are final sale.
How do I determine the correct size for me?
Each product page features a detailed size guide with measurements in both centimeters and inches to help you find the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and regional digital wallets like Apple Pay and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status.
Are your products ethically sourced?
Animate International is committed to sustainability and ethical manufacturing; we partner exclusively with factories that adhere to fair labor standards.